How Insurance Companies Evaluate the Value of a Claim

May 16, 2024

Filing an insurance claim is often one of the first steps you should take following an accident or injury. An insurance claim asserts your right to compensation for your losses, allowing you to rebuild, recover, and move forward. However, understanding what your claim is potentially worth is equally important.


The exact value of your claim will depend on the specific circumstances of your accident or injury and the steps your insurance company takes to ultimately decide its value. Often, different insurance companies follow similar procedures and target similar key elements when evaluating a claim. 


With the help of The Stutzman Law Firm, PLLC, understanding how insurance companies evaluate claims allows you to make more informed decisions, advocate for a fair settlement, and make sure you are adequately compensated for your losses. Located in Flowood, Mississippi, the firm serves clients throughout Brandon, Clinton, Pearl, Richland, and Rankin County.


What Constitutes an Insurance Claim?


An insurance claim is a formal request made by a policyholder to their insurance company for coverage or compensation for a specific loss or policy event. To constitute filing an insurance claim, the event prompting the claim must be covered under the policyholder's insurance agreement, such as a car accident, theft, property damage, or personal injury. 


Filing a claim initiates a review process by the insurance company to determine whether the claim is valid and, if so, the amount of payment the insured is entitled to receive. The policyholder must notify their insurance company about the event and provide all necessary documentation and evidence so the insurance company can accurately evaluate the claim and determine the compensation amount.


In Mississippi, you have three years to file an insurance claim for both personal injuries and property damage. If you wait too long to file your claim, it may be denied or result in a lower value due to the delayed response.


What Must an Insurance Company Compensate?


An insurance company is obligated to compensate for losses and damages that fall within the coverage outlined in the insurance policy agreement. This compensation typically covers:


  • The cost of repairs
  • The replacement of damaged or stolen property
  • Medical expenses resulting from personal injuries
  • In some cases, the legal fees associated with defending a claim


Depending on the nature of the claim, coverage may also include compensation for indirect losses such as loss of income if the insured is unable to work due to injury or the time required to repair or replace damaged property. 


Policyholders must thoroughly understand their policy coverage, including any deductibles and limits, to know what to expect in terms of compensation following a claim.


Common Factors Considered When Evaluating an Insurance Claim


Insurance companies consider various factors when evaluating the value of a claim. The aim is to understand the extent of the loss and determine the appropriate amount of compensation. Some of the common factors insurance companies commonly consider include:


  • Severity of the damage or injury: The more severe your injury or damage, the higher the value of your claim will likely be. More severe injuries or significant damages often require costly medical treatment, repairs, and replacements.
  • Documentation and evidence: Comprehensive documentation such as medical records, property repair costs, police reports, and any lost wages due to time off work provide a factual basis for assessing the claim. The quality and completeness of this evidence can greatly impact the evaluation.
  • Insurance policy details: The terms, coverage limits, exclusions, and deductibles outlined in your insurance agreement play a crucial role in determining the value of a claim. Some policies may have higher limits for certain types of losses, while others may not cover them at all.
  • Costs of medical treatment: In personal injury cases, the current and future costs of medical treatment are assessed. This often involves examination of treatment plans, recovery times, and any long-term medical care needs.
  • Market value assessments: For property damage, assessments of the current market value of the damaged or lost property are crucial to determining compensation.


Understanding these factors can help policyholders better prepare their claims and documentation, aiming for a more accurate and fair assessment of their losses.


Evaluation Process for Personal Injury Claims


The evaluation process for personal injury insurance claims in Mississippi involves several critical steps to make sure you receive fair compensation for your injuries: 


  1. The insurance company will require you to submit comprehensive documentation, including medical reports, proof of lost wages, and any other evidence supporting the extent of your injuries and the impact they have had on your life.
  2. The insurance adjuster will review the details of the claim. This includes examining the severity of your injury, the anticipated recovery time, and how the injury affects your ability to continue your pre-incident life. The insurance adjuster will consider current and future medical expenses, including treatment costs, rehabilitation expenses, and any need for long-term care.
  3. The insurance adjuster will also evaluate non-economic damages such as pain and suffering, loss of enjoyment of life, and emotional distress resulting from the injury. While more subjective, these factors also play a crucial role in determining the total value of the claim.
  4. Once the evaluation process is complete, the insurance company will make a settlement offer based on the gathered evidence and their assessment of the claim's value. With the assistance of an attorney, you can then decide to accept this offer, negotiate for a higher settlement, or pursue legal action if you deem the offer to be insufficient.


Determining Liability


Mississippi operates under a "pure comparative negligence" rule, which means that as long as you are less than 100% at fault for your injury, you can still seek compensation. However, the amount of compensation you receive may be reduced if you are found to be partly at fault for the incident that led to their injuries. 


The insurance company will examine police reports and witness statements to determine the percentages of fault for both parties involved. 


Evaluation Process for Car Accident Claims


The evaluation process for car accident claims in Mississippi involves a series of steps to assess the property damage value and determine the compensation due. This process is designed to make sure that all relevant factors are considered for a fair settlement:

  1. Accident report: After a car accident, you must report the incident to your insurance company and submit the initial documentation. This includes the police report, photos of the damage, witness statements, and any other relevant evidence that provides context about the incident.
  2. Damage assessment: The insurance company will send an adjuster to examine the extent and severity of the vehicle's damage and estimate the repair costs. This may involve a consultation with auto repair professionals to obtain accurate estimates.
  3. Review of policy coverage: The insurance adjuster will review your coverage details to understand the coverage available for the damage. This includes evaluating coverage limits, deductibles, and any exclusions that might affect the claim.
  4. Liability determination: Under Mississippi’s pure comparative negligence rule, the insurance adjuster will also determine liability and fault. This directly impacts the settlement amount, as compensation can be reduced proportionally to your fault in the incident.
  5. Depreciation estimation: For vehicles, insurance adjusters consider the current market value and depreciation, especially if the damage is severe enough to deem the vehicle a total loss. The insurance company will estimate the car's pre-accident value versus the cost of repairs to decide whether it's more economical to repair or replace the vehicle.
  6. Settlement offer: Based on the assessments, the insurance company will offer a settlement that covers the cost of repairs (subject to the policy's terms) or provides compensation for a total loss. This offer reflects the adjuster’s findings, the policy details, and the liability assessment.
  7. Negotiation: You have the opportunity to negotiate this offer, especially if they believe the settlement does not accurately reflect the damage or the vehicle's value. Experienced legal representation can advocate on your behalf for a more favorable settlement.


Throughout this process, policyholders are encouraged to maintain detailed records, maintain communication with the insurance company, and, if necessary, seek legal advice to make sure they receive fair compensation for their car accident claim.


Seek Experienced Legal Counsel


Whether you need to file a car accident or a personal injury claim, the value of an insurance claim is influenced by a multitude of factors. The experience and knowledge of a seasoned attorney can help you better understand what to expect from an insurance evaluation and how to proceed with filing a successful claim. 


Located in Flowood, Mississippi, The Stutzman Law Firm, PLLC is committed to helping its clients with insurance claims. Reach out to set up a free consultation.

October 23, 2025
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October 13, 2025
We’ve all seen it — a driver riding just a few feet off someone’s bumper, anxious to get around slower traffic. It’s easy to forget how dangerous that is until it’s too late. Tailgating doesn’t save time. It causes wrecks. Tailgating Is One of the Most Common Causes of Rear-End Collisions Rear-end crashes make up a large portion of all traffic accidents in Mississippi. They often happen because a driver simply doesn’t have enough time to react. Whether the car in front slows down suddenly or traffic backs up unexpectedly, that split-second delay can make the difference between a close call and a collision. At highway speeds, even one second of following distance isn’t enough. The general safety rule is to keep at least three seconds between you and the vehicle ahead. Double that in bad weather or low visibility. Why “Minor” Rear-End Collisions Aren’t Always Minor Many people assume a rear-end crash is just a “fender-bender.” But even low-speed impacts can cause serious injuries like whiplash, herniated discs, and soft tissue damage. These injuries often don’t appear right away — pain may set in hours or even days later. Beyond the physical injuries, victims may face car repairs, time off work, and fights with insurance companies that downplay the severity of their claims. Protect Yourself on the Road Keeping a safe following distance is one of the easiest ways to prevent a crash. The next time you find yourself creeping too close to the car in front of you, count: “One Mississippi, two Mississippi, three Mississippi.” If you pass the same landmark before you finish counting, you’re following too closely. That small habit can protect you, your passengers, and everyone else on the road. Injured in a Rear-End Collision? Know Your Rights. If you’ve been hurt in a rear-end crash, don’t let an insurance adjuster minimize your injuries or rush you into a quick settlement. You have the right to full and fair compensation for your medical bills, lost wages, and pain and suffering. At The Stutzman Law Firm, we help Mississippi drivers hold negligent drivers and their insurers accountable. We understand the tactics adjusters use — and we know how to fight back. Call us today at (769) 208-5683 for a free consultation.
October 1, 2025
Fall is here, and for many families that means afternoons at the ball field, evenings under the Friday night lights, and weekends packed with tournaments. Football, soccer, cheerleading, and other youth sports bring kids together, build confidence, and teach teamwork. But with the excitement of competition also comes the risk of injury — especially concussions and other head trauma. Why Concussion Awareness Matters Concussions aren’t always obvious. A child may walk off the field looking fine but develop symptoms later. Warning signs can include: Headaches or dizziness Blurred vision or sensitivity to light Confusion or difficulty concentrating Nausea or vomiting Unusual mood changes If your child shows any of these symptoms after a hit, they should be evaluated by a medical professional before returning to play. The Role of Coaches and Schools Coaches and schools have a responsibility to prioritize safety. This includes providing the right equipment, enforcing safety rules, and making sure injured players sit out until cleared by a doctor. “Playing through the pain” may sound tough, but in reality, it can make the injury much worse. What Parents Can Do Parents can help by staying alert, asking questions, and encouraging kids to speak up when something doesn’t feel right. No game or practice is worth risking a child’s long-term health. When Negligence Is a Factor Most youth sports injuries are just part of the game. But when a child is hurt because of unsafe conditions, poor supervision, or negligence, parents deserve answers. Legal action may be necessary to hold organizations accountable and to ensure the injured child receives proper care and support. At Stutzman Law Firm , we know how important your child’s safety is — both on and off the field. If your child has been injured due to unsafe conditions or negligence, our team is here to help guide you through your options.  Call us today at (769) 208-5683 for a free consultation.
September 24, 2025
September 20th is National Care for Kids Day , a day dedicated to raising awareness about the importance of protecting children’s health and safety. At The Stutzman Law Firm, we see firsthand how preventable accidents can change a family’s life. That’s why we want to use today as a reminder of some simple, practical steps you can take to help keep children safe at home, on the road, and in the community. Why Child Safety Matters Children are naturally curious and active, which makes them especially vulnerable to injuries. According to the CDC, unintentional injuries are one of the leading causes of death and disability among children in the United States. Many of these accidents can be prevented with a few extra precautions. Safety Tips Every Parent and Caregiver Should Know Car Safety Car crashes remain one of the leading causes of injury for children. Using the right car seat, booster seat, or seatbelt for your child’s age and size is critical. Always follow the manufacturer’s instructions for installation, and check that the seat is tightly secured. Home Safety The home should be a safe space, but hidden hazards exist: Anchor heavy furniture and televisions to prevent tip-over accidents. Store cleaning supplies, medicines, and sharp objects out of reach. Install outlet covers and use safety gates when needed. Playground Safety Playgrounds are a great place for kids to run and explore, but they can also be risky. Inspect equipment before playtime, watch for broken or hot surfaces, and encourage children to use age-appropriate areas. Supervision makes all the difference. Street Safety As children grow, teaching them about pedestrian safety is essential. Remind them to use crosswalks, look both ways before crossing, and never assume a driver sees them. Slowing down around schools and neighborhoods is just as important for drivers. When Accidents Happen Even when parents do everything right, sometimes accidents happen because of someone else’s negligence — whether that’s a careless driver, a property owner who failed to maintain safe conditions, or a defective product. When a child is hurt, families deserve answers and accountability. Our firm is committed to helping parents protect their children’s rights and ensuring they get the care and support they need. We’re Here for Mississippi Families On National Care for Kids Day , let’s all take a moment to recommit to keeping children safe. If your child has been injured because of negligence, The Stutzman Law Firm is here to help you explore your options. Call us today at (769) 208-5683 for a free consultation.
September 15, 2025
Fall in Mississippi doesn’t just bring cooler weather and football season—it also means an increase in deer-related car accidents. From late September through November, deer are more active, especially during dawn and dusk. If you’ve driven Mississippi highways long enough, you know how suddenly a deer can appear in your headlights. Why This Time of Year Is Risky Deer are more active in the fall because it’s their mating season. They move in groups, cross roadways more often, and are most active at night. Rural roads and wooded areas are especially dangerous, but collisions happen everywhere—including busy highways. How to Stay Safe Behind the Wheel While you can’t prevent deer from crossing, you can reduce your risk of a serious collision: Slow Down in Deer Zones: Many stretches of road have warning signs for a reason. Take them seriously. Stay Alert at Dawn and Dusk: These are the most active times for deer movement. Use High Beams When Possible: The reflection of a deer’s eyes can help you spot them early. Brake—Don’t Swerve: Swerving often leads to more dangerous crashes, especially into oncoming traffic. Always Buckle Up: Most serious injuries happen when drivers overcorrect or leave the roadway. What to Do If You Hit a Deer Check for Injuries: Make sure you and your passengers are safe first. Move Your Vehicle Safely: If possible, pull off the road to avoid another accident. Call Law Enforcement: A report may be needed for insurance claims. Document the Scene: Take photos of damage, surroundings, and the deer if it’s safe to do so. Notify Your Insurance Company: Coverage varies depending on your policy. We’re Here to Help Deer collisions can cause more than just property damage—they can lead to serious injuries and financial strain. If you or a loved one is injured in a deer-related accident, The Stutzman Law Firm is here to help you navigate your claim and protect your rights. Stay safe this fall, Mississippi. Remember: They’re here… and so are we when you need help. Call us today at (769) 208-5683 for a free consultation.
Two people in a car driving in heavy rain; windshield wipers active, trees visible outside.
September 8, 2025
Fall is here in Mississippi, and with it comes unpredictable rain showers that can turn a normal drive into a dangerous one. Even a light drizzle can mix with oil and debris on the pavement, creating slick conditions that increase the risk of accidents. Knowing how to adjust your driving habits in wet weather can make all the difference. Why Rain Makes Roads Risky Rain reduces traction, increases stopping distances, and makes hydroplaning more likely. Visibility also drops, especially during heavy showers. These conditions combine to create more opportunities for wrecks if drivers don’t adjust their speed and spacing. Tips for Driving Safely in Wet Weather Here are a few simple precautions that help keep you, your family, and others on the road safe: Slow down. Reducing your speed gives your tires more grip on wet pavement and shortens the distance it takes to stop. Leave extra room. Increase the following distance between your vehicle and the one ahead of you. That extra space gives you more time to react. Check your tires. Proper tread and inflation help prevent hydroplaning. Worn tires make wet-weather driving much more dangerous. Use your headlights. Even during the day, headlights help other drivers see you through rain and spray. Stay Safe, Mississippi Accidents are stressful, costly, and sometimes life-changing. While we can’t control the weather, we can control how we drive when the roads are wet. A little extra caution can go a long way toward keeping everyone safe this fall. At The Stutzman Law Firm, we’ve seen firsthand how devastating accidents can be. Our mission is to help those injured in wrecks get the justice and support they deserve—but our hope is always that you and your family make it home safe. Stay safe, drive smart, and don’t let wet roads wreck your week. Call us today at (769) 208-5683 for a free consultation.
Three friends in a red van; Black woman smiles, drives; forest background; two others look on.
September 2, 2025
Labor Day weekend is a time to relax, celebrate, and enjoy time with family and friends. But it’s also one of the busiest travel weekends of the year. With more drivers on the road, the risk of accidents rises sharply. At The Stutzman Law Firm, we want you and your loved ones to enjoy the holiday safely and avoid the dangers that too often come with it. Why Labor Day Weekend Is Risky for Drivers Increased traffic: Fans traveling to and from games often crowd highways and backroads, creating heavier traffic than usual. Alcohol use: Tailgating is part of the culture, but it often involves alcohol. Even one impaired driver can put countless others at risk. Distractions: Whether it’s a text about the score, posting a tailgate photo, or finding your way to the stadium, distractions behind the wheel can be just as dangerous as drinking and driving. According to traffic safety reports, Labor Day weekend consistently ranks among the deadliest holiday travel periods in the United States. The main reasons are: Heavier traffic: More people are hitting the road for vacations, family visits, or a last summer getaway. Impaired driving: Alcohol and celebrations can, unfortunately, lead to poor decisions behind the wheel. Distracted driving: Phones, GPS, and crowded roadways create more opportunities for accidents. Driver fatigue: Long trips without enough rest can be just as dangerous as drinking and driving. Tips for Safer Holiday Travel Plan ahead. Leave early to avoid feeling rushed and give yourself extra time for traffic delays. Buckle up. Seat belts save lives, whether you’re going across town or across the state. Stay sober. Never get behind the wheel if you’ve been drinking, and don’t ride with anyone who has. Limit distractions. Put the phone down and keep your focus on the road. 5. Rest before driving. If you’re making a long trip, take breaks and switch drivers if possible. Know Your Rights if an Accident Happens Even when you take precautions, accidents can still occur. If you or someone you love is injured in a wreck this weekend, it’s important to understand your rights. Insurance companies often try to minimize payouts, but you don’t have to face that fight alone. At The Stutzman Law Firm, we help accident victims in Mississippi get the compensation they need to recover. From medical bills to lost wages, we make sure your case is handled with the care and attention it deserves. Contact Us If you’re injured in a crash, don’t wait. Call The Stutzman Law Firm at (769) 208-5683 or visit www.stutzmanlawfirm.com to schedule a free consultation. This Labor Day, enjoy your weekend the way it was meant to be spent—relaxing, not recovering.
August 27, 2025
Football season in the South isn’t just a sport—it’s a tradition. From Friday night high school games under the lights, to Saturday tailgates in Starkville, Oxford or Hattiesburg, to Sunday NFL kickoffs, Mississippians know how to celebrate the season. But with all the excitement also comes an increase in traffic and, unfortunately, a higher risk of accidents. Why Football Season Brings More Risk on the Roads Increased traffic: Fans traveling to and from games often crowd highways and backroads, creating heavier traffic than usual. Alcohol use: Tailgating is part of the culture, but it often involves alcohol. Even one impaired driver can put countless others at risk. Distractions: Whether it’s a text about the score, posting a tailgate photo, or finding your way to the stadium, distractions behind the wheel can be just as dangerous as drinking and driving. Simple Ways to Stay Safe Plan ahead. If alcohol is part of your game day, line up a designated driver or use a rideshare service. Put the phone away. No text, call, or post is worth risking your life or someone else’s. Drive defensively. Expect heavier traffic and give yourself extra time to get where you’re going. We’re Here if You Need Us At The Stutzman Law Firm, we know football season should be about rivalries and touchdowns—not accidents and injuries. If you or a loved one is hurt in an accident this season, we’re here to help you understand your rights and fight for the compensation you deserve. Play hard. Drive safe. We’ve got your back. Call us today at (769) 208-5683 for a free consultation. 
August 19, 2025
Too Hot to Handle: Heat Safety on the Road Summers in Mississippi are no joke. The extreme heat doesn’t just make it uncomfortable to step outside—it also creates serious risks on the road. Drivers often overlook how high temperatures can impact both their vehicles and their ability to stay safe behind the wheel. At The Stutzman Law Firm, we’ve seen firsthand how preventable accidents can happen when the heat isn’t taken seriously. Here are some key things to keep in mind as temperatures rise. The Hidden Dangers of Extreme Heat Tire Blowouts Hot pavement and low tire pressure are a dangerous mix. Underinflated tires can overheat quickly, leading to sudden blowouts that put everyone on the road at risk. Overheated Engines High temperatures push vehicles to their limits. Without enough coolant or regular maintenance, engines can overheat, leaving drivers stranded in unsafe conditions. Driver Fatigue & Dehydration Heat isn’t just tough on cars—it’s tough on people too. Dehydration and fatigue reduce focus and reaction times, increasing the chance of an accident. •Children and Pets in Cars Temperatures inside a parked car can rise dangerously fast, even with the windows cracked. A few minutes can be life-threatening. Simple Steps to Stay Safe Check tire pressure regularly and keep them at the recommended level. Keep coolant topped off and have your car serviced before long trips. Stay hydrated to avoid fatigue and keep a bottle of water in your vehicle. Never leave kids or pets in the car, even for a quick errand. Carry an emergency kit with water, coolant, and basic supplies. We’re Here if You Need Us Taking these precautions can go a long way in preventing heat-related accidents. But if you or someone you love has been injured due to another driver’s negligence or an avoidable vehicle failure, you don’t have to go through it alone. Call us today at (769) 208-5683 for a free consultation.
August 6, 2025
As kids across Mississippi return to school, now is the time to refocus on safe driving—especially near school zones, bus stops, and neighborhoods where children walk or ride bikes. At The Stutzman Law Firm, we’ve seen firsthand how quickly a moment of inattention can turn into a tragedy. A few extra seconds of caution can save a life. Key Tips for Back-to-School Driving Safety: 1. Slow Down in School Zones Speed limits around schools aren’t suggestions—they’re there to protect young children who may be harder to see and slower to react. Even going just 5 mph over the limit can drastically increase the risk of serious injury. 2. Watch for Crossing Guards and Children Kids don’t always look both ways. Always stop for crossing guards and be alert around crosswalks, sidewalks, and driveways. 3. Never Pass a Stopped School Bus If a school bus is stopped and its lights are flashing, it’s the law: stop your vehicle. Passing a stopped school bus is illegal in Mississippi and puts children in serious danger. 4. Put the Phone Away Distracted driving is one of the top causes of preventable accidents. Whatever is on your screen can wait. Driving through a school zone while texting or scrolling isn’t just risky—it’s reckless. 5. Be Cautious Around Neighborhoods and Bus Stops Children waiting for or getting off the bus can be unpredictable. Give them plenty of space and be patient during pickup and drop-off times. If the Worst Happens, We’re Here to Help No one plans for an accident, but if you or a loved one is injured in a school zone or in a crash involving a bus or pedestrian, The Stutzman Law Firm is here to help. We offer free consultations and fight to hold negligent drivers accountable. Let’s work together to keep Mississippi’s kids safe this school year. Call us today at (769) 208-5683 for a free consultation.